Our 2-Year Workmanship Guarantee
At Grout Repair Pro, we stand behind the integrity of our craft. We provide a 2-year limited workmanship warranty on all restoration services, effective from the date of project completion.
What is Covered
- Defects in application methods or installation techniques.
- Structural integrity of grout and tile repairs performed by our team.
Exclusions & Maintenance
Because grout and silicone are maintained components, this warranty does not cover:
- Silicone Discoloration: As discussed, silicone in wet areas is subject to environmental factors. Discoloration caused by lack of ventilation, mold, or improper cleaning agents is not a failure of workmanship.
- Environmental Neglect: Damage from high humidity, acidic cleaning chemicals, or heavy oil-based products.
- Structural Movement: Cracking resulting from house settling or foundation shifts occurring after project completion.
Making a Claim
If you suspect a defect, please notify us in writing within 30 days of discovery. We will schedule an on-site inspection to assess the issue and determine if it falls within the scope of our workmanship guarantee. Proof of purchase or original invoice is required for all claims.
